Support Media
Greenplate’s commitment is to provide world class service and support across its entire range of products.
The BBQ Systems are covered by an Industry best warranty and backed up by a dedicated customer service team. Regardless of age, in most instances if it’s one of ours, we will fix it. Our range of solar products is covered by full manufacturers warranties and, of course, a complete support service.
Maintenance Documents
View our maintenance document downloads below.
BBQ Dipswitch SettingS (Post June 21)
BBQ Dipswitch Settings
BBQ Dipswitch SettingS (PRE June 21)
BBQ Dipswitch Settings
2024 – Installation & Service Instruction Manual
Greenplate 300 Installation & Service
Pre 2024 – Instruction Manual (INBENCH) PID
Inbench BBQ Care AND MAINTENANCE
Care and Maintenance of Inbench BBQ’s
Important Installation Requirements
Inbench BBQ CLEANING KIT
BBQ Cleaning Kit
Installation Guide – Above Bench Housing
Inbench Above Bench Housing
Installation Guide – Hinged BBQ Cover
Inbench Hinged BBQ Cover
Diagnostics of PCB (POST June 21)
(Post June 2021) Greenplate Diagnostics of PCB
Barbecue Repairs PROCEDURE
Procedure for Greenplate Barbecue Repairs 2021
Maintenance Videos
Push Button Switch Installation Video
Hinged BBQ Cover Installation Video
Above Bench Housing Installation Video
Street Light Lowering of Pole
Replacing Digital Temp Module or Thermocouple
Upgrading Old BBQ with New PID Technology
Replacing Barbecue Printed Circuit Board
Replacing Barbecue Thermostat
Replacing The Barbecue Plate Mica Paper and Element
Procedure for Barbecue Quality Assurance
Warranty Policies
Greenplate ProductS Warranty Repair
Warranty Repair Clause
Warranty Statement
Warranty Statement
Warranty Statement
