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Support Media

Greenplate’s commitment is to provide world class service and support across its entire range of products.

The BBQ Systems are covered by an Industry best warranty and backed up by a dedicated customer service team. Regardless of age, in most instances if it’s one of ours, we will fix it. Our range of solar products is covered by full manufacturers warranties and, of course, a complete support service.

Maintenance Documents

View our maintenance document downloads below.

Greenplate 300 Inbench BBQ

Installation & Service Instruction Manual

Greenplate 300 Installation & Service

Instruction Manual (INBENCH) PID – 2022 AUST – MASTER


Care and Maintenance of Inbench BBQ’s

Inbench BBQ Requirements

Important Installation Requirements


BBQ Cleaning Kit

Diagnostics of PCB (POST June 21)

(Post June 2021) Greenplate Diagnostics of PCB

Barbecue Repairs PROCEDURE

Procedure for Greenplate Barbecue Repairs 2021

Maintenance Videos

Push Button Switch Installation Video

Hinged BBQ Cover Installation Video

Above Bench Housing Installation Video

Street Light Lowering of Pole

Replacing Digital Temp Module or Thermocouple

Upgrading Old BBQ with New PID Technology

Replacing Barbecue Printed Circuit Board

Replacing Barbecue Thermostat

Replacing The Barbecue Plate Mica Paper and Element

Procedure for Barbecue Quality Assurance

Warranty Policies